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  Public Ticket #1532522
No configuration Area after install
Closed

Comments

  •  1
    Bruno Baumgartner started the conversation

    I installed Smart Estate by wordpress and tried to configure the logo - but I found no configuration area like in the documentation. So I cleaned the installation and made it by ftp again. Same result - there is no Smart Estate in the dashboard??

  •  104
    FlexiPress replied

    Hi Bruno,

    You should first need to activate the theme from the home page of your admin dashboard. Once the theme is activated 'Smart Estate' menu item will be shown and you will be able to customize all the theme options.

    If you have still cannot solve this issue then please send us your WP credentials and we will take a closer look at that.

    Thanks,



    FlexiPress Support

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  •  1
    Bruno Baumgartner replied

    Hello - Status is green and activated - please have a look:

    http://weyermannimmobilien.ch.193-36-36-91.simplehosting.ch/wp-admin

    User:      weyermann_hx377suc
    PW:        L%gf70nH7n!B*MBTkeKvBAs%


  •  1
    Bruno Baumgartner replied

    And it's also not possible to delete / remove the purchase key! Because I thought, to de- and reactivate could solve the problem :-(

  •  104
    FlexiPress replied

    The provided link is not working and we're not able to access your admin panel to check the issue closely. Can you please take a look and resend your site URL along with WP credentials.

    Thanks,


    FlexiPress Support

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  •  1
    Bruno Baumgartner replied

    This URL is a testlink to a new provider before DNS switch. So I can't provide you with other URL! Best solution would be, if you modify your netzwork adapters DNS Server like that, just during the search for a solution:

  •  1
    Bruno Baumgartner replied

    Sorry, if you do this, you can login quiet normal with:

    www.weyermannimmobilien.ch/wp-admin 

    User:      weyermann_hx377suc
    PW:        L%gf70nH7n!B*MBTkeKvBAs%


  •  104
    FlexiPress replied

    I tried to change the DNS on my MacBook Pro but without success. Can you please explain to me once more what is your issue. You're not able to activate the theme or once you activate you're not able to use it?

    Thanks,


    FlexiPress Support

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  •  1
    Bruno Baumgartner replied

    There is no area to make all the theme Settings!? I'll have a look, if I can Change the address!! But I Need this urgent

  •  1
    Bruno Baumgartner replied
  •  104
    FlexiPress replied

    Now, we accessed the admin panel and the issue seems to be related to the file permissions. So please make sure all theme folders have 'write' permission and see if that fixes the issue.

    Let us know you feedback.

    Thanks,



    FlexiPress Support

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  •  1
    Bruno Baumgartner replied

    It was a permission problem, which I never had before with this hoster :-) I had to reinstall the theme, and there it was!!

    THX a lot

  •  104
    FlexiPress replied

    Glad to hear that! Thank you for the feedback.

    Best regards,


    FlexiPress Support

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