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  Public Ticket #1678385
slider revolution
Closed

Comments

  • velediaz started the conversation

    You offer in your Smart Estate theme the use of Slider Revolution, but that is an ignoble trap on your part, because trying to work with this plugin is layer. It does not work for almost anything. To get it to work in its fullness it is necessary to buy PRO, if it is not, it is impossible to change the slider that comes from the Smart Estate with others that replace them. This, together with other traps set by Envato make us suspect commercial indecency. both Flexi and Envato. I'm still hoping that what is really bought is announced honestly and not in the way that you do.

  •  104
    FlexiPress replied

    Slider Revolution is a premium plugin which you get for free once you buy the theme. It works very well with the theme and you can create and edit as many sliders as you want. There is no need for you to purchase it separately. Please just let us know what is not working for you and we will be happy to assist you.

    Thanks,


    FlexiPress Support

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  • velediaz replied

    All the files and photos that were recovered with the demo copy, have water stamps that are only for demo. I have to replace this with my own sliders and photos. When I try to do it, using slider revolution rejects me saying that it is the incompatible file. That's my problem. I am stuck in the development of my website due to this circumstance. I requested to my hosting Site Ground to increase to 256 the memory. They did it but I still have the problem.

  •  104
    FlexiPress replied

    Please provide us your site URL along with the credentials and we will take a closer look at the issue.

    p.s. The images are copyrighted and hence not included in the theme. This is made very clear in the item page on Themeforest (https://d.pr/i/BVOjze).

    Thanks,



    FlexiPress Support

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  • velediaz replied

    I do not claim any rights over the images of your template. I understand the copyright. Read my ticket to check it. I claim that, when using Slider revolution and trying to download new images to replace the copyrighted ones, he does not accept it and he replies that the file is incompatible. I have tried with all kinds of files and sizes and the answer is always the same. That is why I believed that I had to buy the PREMIUN to be able to exercise it. My site is ESTEPISO.ES. I'm still starting with him and I've only changed the address and the phone, because when I met the obstacle of the slider revolution I decided to pass the ticket. Thank you very much

  •  104
    FlexiPress replied

    Please provide your WordPress login details as well so we can access the admin area to take a closer look and see what could be the issue.

    We will do our best to help you.

    Thank you,


    FlexiPress Support

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  •   velediaz replied privately
  •  104
    FlexiPress replied

    Just changed the slider image for you. There was no error showing. You should only had to go to Slider Revolution > Smart Estate Slider v1 and select the background image from Media Library.

    Please check it and let us know if you need any further help.


    FlexiPress Support

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