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  Public Ticket #2241955
License code is invalid
Closed

Comments

  • Orit Naim Pery started the conversation

    Hello,

    I purchase your theme yesterday and installed it immediately. All went well, but once I tried to update the "Homepage Settings" on customize, I got an error message (changeset_post_save_failure error). Once I Googled about it  I realized it is due to DB limit . So I contacted my hosting provider, they couldn't figure out what the reason was as I do have enough DB... they thought it is due to a bug in the Wordpress installation and since I haven't started to work on the website yet, we both agreed it will be easier just to destroy it all and start from scratch. 

    It definitely solved this error notification, but now, when I tried to validate the license I get a notification that Purchase code has used in another domain. (which it wasn't as I didn't change the domain, just started the Wordpress from scratch)

    Please help me with that!!!

    Thx 

    Orit Pery 

  •  104
    FlexiPress replied

    Hello Orit,

    Your license has just been reset and you should now be able to activate the theme without any issues.

    If you need any further help please do not hesitate to contact us again.

    Kind regards,



    FlexiPress Support

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