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  Public Ticket #3080830
cannot acces wordpress - problems with theme
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Comments

  • Ellenmarlen started the conversation
    July 8, 2022 at 12:18pm

    Hi

    I am locked out of Wordpress and I understand there is a new version of Housico. How can I fix this ?  Thank you for your help


    Theme URL: Housico

    Author: FlexiPress

    Version: 1.7.1

    Tags:

    There has been a critical error on this website.

  • Ellenmarlen replied
    July 8, 2022 at 6:40pm

    how do  I update 1.8?   -I have managed to acceSs wordpress by disable plugins (via ftp)  Added .hold to the plugins folder 

    Version 1.8 – March 09, 2022 

        - Fix: Breadcrumbs delimeter icon    - Fix: Gallery Masonry    - Fix: Show number of comments from theme options    - Fix: Minor JS bugs    - Update: WPBakery Page Builder Plugin to v6.8.0    - Update: Slider Revolution Plugin to v6.5.17    - Update: FontAwesome to v5.15.4    - Update: Redux Framework to v4.3.11.1    - Update: Bootstrap to v3.3.7    - Update: Google Map API to v3.48    - Update: Translation files    - New: WordPress 5.9.x compatibility    - New: Dequeue libraries from theme options
  •  101
    FlexiPress replied
    July 9, 2022 at 4:39am

    Hello, 

    Here's how you can fix the issue and update the theme.

    Let us know if we may be of any further assistance.

    Best regards,

    FlexiPress Support

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  • Ellenmarlen replied
    July 9, 2022 at 2:02pm

    Hi

    Thank you!

    Everything is back(hurray)  except  for the index page - looks like the slider revolution is missing i.e  How can I fix this?
    https://www.bm-t.no/
    Thank you for alle help!


    Ellen

  • Ellenmarlen replied
    July 9, 2022 at 2:09pm


    Please see attachments - this is garanteed whu\y the index page is not updated yet

    When I try to activate/update the remaining plugins (attached photo) - I get this message :

    Theme URL: Housico

    Author: FlexiPress

    Version: 1.8

    Tags:

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Learn more about troubleshooting WordPress.

    Attached files:  image.jpg

  • Ellenmarlen replied
    July 9, 2022 at 3:10pm

    Now it does not work anymore :-( for some reason

  •  101
    FlexiPress replied
    July 9, 2022 at 4:10pm

    Can you please provide us with your cPanel/FTP login details and WP details so we can take a closer look and see what we can do for you?

    *Please just make sure to reply privately.

    Thanks,

    FlexiPress Support

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  •   Ellenmarlen replied privately
  •  101
    FlexiPress replied
    July 9, 2022 at 4:34pm

    All fixed! We updated for you the Slider Revolution and WPBakery Page Builder plugins and now everything seems to be working properly. Please check on your side and let us know your feedback.

    Best regards,

    FlexiPress Support

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  •   Ellenmarlen replied privately
  •  101
    FlexiPress replied
    July 10, 2022 at 10:02am

    Glad to be able to help you.

    Enjoy your weekend! :-)

    FlexiPress Support

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