Public Tickets
syed
Mistakenly bought themeClosed
TransPress
Updated February 7, 2024 at 11:35am
2
Most recent comment from FlexiPress Support:Hi,
Please use the following link to request a refund:
http://themeforest.net/refund_requests/newHowever, if you have already downloaded the theme, I am afraid you are not eligible for a refund.
Best ...
Kimora
Can't activate Slider Revolution pluginClosed
TransPress
Updated January 26, 2024 at 7:30am
2
Most recent comment from FlexiPress Support:Hi,Please find below the download link for the latest version of Slider Revolution. https://d.pr/f/vTNTh9However, this might not resolve the issue. The problem looks to be related to something else w ...
Kimora
Demo contentClosed
TransPress
Updated January 26, 2024 at 7:26am
2
Most recent comment from FlexiPress Support:Hi,You can import demo content from TransPress > Install Demo Content. To see TransPress options in the left side menu you need to active the TransPress Options plugin. If you need further help pleas ...
Filip
Website Crashed after updateClosed
TransPress
Updated December 28, 2023 at 3:57am
4
Most recent comment from FlexiPress Support:Hi Filip,We've just updated Slider Revolution to the latest version for you. For the TransPress Options plugin, we're getting 'Plugin could not be activated because it triggered a fata ...
mariusbuie
demo contentClosed
TransPress
Updated December 20, 2022 at 3:20pm
2
Most recent comment from FlexiPress Support:Hi,You can install demo content from TransPress > Install Demo Content.
Note that after you validate your license, before activating the TransPress Options shortcode, please make sure to comment o ...
dowgroup
Refund ItemClosed
TransPress
Updated July 20, 2022 at 7:18am
4
Most recent comment from FlexiPress Support:Glad to hear that. Sure, please feel free to contact us with any questions or issues. We'll be always ready to assist you.Thanks,
Jonathan Peralta
transpress-options 2.1.1Closed
TransPress
Updated June 2, 2022 at 8:14am
2
Most recent comment from FlexiPress Support:Hi Jonathan,
Here's how you can fix the issue.
https://flexipress.ticksy.com/article/18137/Let us know if we may be of any further assistance.
Best regards,
hostenvato Host
Purchase Code Can Not ValidateClosed
TransPress
Updated October 9, 2021 at 9:57am
7
Most recent comment from FlexiPress Support:Hi,Please provide us your WP login details and we will take a closer look at the issue.Make sure to reply privately!Thanks,
gabalawy77
I can’t be able to activate my licenseClosed
TransPress
Updated September 22, 2021 at 10:09pm
4
Most recent comment from FlexiPress Support:Fixed! We needed to reset your license and after that, the activation worked.Enjoy the theme!
suhyoung77
need to reset my old domain verificationClosed
TransPress
Updated August 10, 2021 at 1:07pm
2
Most recent comment from FlexiPress Support:Hello,Your license has been reset and you can now activate the theme without any issues.
Kind regards,
Valentine Igbokwe
Whenever I Install the Hanover Demo Content it show HTML tags on the pageClosed
TransPress
Updated May 11, 2021 at 10:42pm
2
Most recent comment from FlexiPress Support:Hello,This issue happened because you didn't properly install and activate WPBakery Page Builder plugin, but now this has been fixed.Best,
laetitia elbaz
Theme licence invalid in wpClosed
TransPress
Updated May 3, 2021 at 1:32pm
29
Most recent comment from laetitia elbaz:ok thanks
anshea
calculatorClosed
TransPress
Updated March 17, 2021 at 4:07pm
4
Most recent comment from FlexiPress Support:Unfortunately, you're not eligible for the refund according to Themeforest Refund Policy.Kind regards,
anshea
error consoleClosed
TransPress
Updated March 17, 2021 at 4:07pm
2
Most recent comment from FlexiPress Support:Hello,
In order to fix that please try to replace wp-content/themes/transpress/assets/lib/boostrap/js/bootstrap.min.js file with this file: https://cdnjs.cloudflare.com/ajax/libs/twitter-bootstrap/3. ...
anshea
Change Google MapsClosed
TransPress
Updated March 13, 2021 at 8:13pm
2
Most recent comment from FlexiPress Support:Hello,We suggest you use a 3rd party plugin for this purpose. Eg. https://wordpress.org/plugins/osm/ or any other plugin that allows you to add OpenStreetMap into your site.Warm regards,