Public Tickets
DYWIN
Transpress ThemeClosed
TransPress
Updated October 25, 2018 at 6:55am
41
Most recent comment from FlexiPress Support:Hello,Looks that the issue is caused by the 3rd party plugin. The plugin you're using does not support multi level dependency. We advise you to contact plugin author and seek help from him.Thank you,
komlosis
mega menuClosed
DentalPress
Updated October 15, 2018 at 12:59pm
4
Most recent comment from FlexiPress Support:Unfortunately, we cannot help you with this. Mega menu is not supported by the theme and a lot of customization is needed in order to implement that. If you want you can hire us for an extra price to ...
komlosis
make an appointment buttonClosed
DentalPress
Updated October 15, 2018 at 12:56pm
2
Most recent comment from FlexiPress Support:To make a menu item as a button you need to add vu_appointment-menu-item CSS class to the menu item from Appearance > Menus.
Best,
komlosis
menu on mobile closed by defaultClosed
DentalPress
Updated October 15, 2018 at 12:55pm
4
Most recent comment from FlexiPress Support:Hello,Not sure if we're understanding your request in the right way. If you want to make the submenus closed by default then we need your WordPress login details to implement that.Thanks,
komlosis
make an appointment button on mobileClosed
DentalPress
Updated October 15, 2018 at 12:53pm
4
Most recent comment from FlexiPress Support:Hello,You first need to add vu_appointment-menu-item as a CSS class to the menu item from Appearance > Menus and then add the following code into DentalPress > Custom Code > Custom CSS:
.vu_mobile- ...
gianraffa
I can not register the license says already registered on another themeClosed
Housico
Updated October 11, 2018 at 3:05pm
4
Most recent comment from FlexiPress Support:You're more than welcome!
Cabau
Reset Licence from a website to use it for anotherClosed
Housico
Updated October 8, 2018 at 2:08pm
2
Most recent comment from FlexiPress Support:Hello,We have just reset your license and you should now be able to activate the theme without any issues. That was caused because the license was not first removed from the previous installation.Plea ...
tinnoi
reactivate key on same domain remove test folder and install on main websiteClosed
Smart Estate
Updated October 5, 2018 at 8:07pm
2
Most recent comment from FlexiPress Support:Hello,Your license has just been reset and you should now be able to activate the theme without any issues.Kind regards,
josue
pluginClosed
Smart Estate
Updated September 27, 2018 at 9:07pm
2
Most recent comment from FlexiPress Support:Which plugin you're having problems with. Please give us more details and provide us your WordPress login details so we can take a closer look at your site.Thanks,
YCtheme
AccordionClosed
Housico
Updated September 12, 2018 at 8:41pm
2
Most recent comment from FlexiPress Support:Hello,Please find below the code you need to insert into Housico > Custom Code > Custom CSS:
.vu_accordion .vu_a-wrapper .vu_a-header { background-color: #87a7d0 !important;}p.s. The code provid ...
mhentry
Scores are low in Google Page Speed InsightClosed
DentalPress
Updated September 10, 2018 at 9:20am
2
Most recent comment from FlexiPress Support:Hi Mathias,We would suggest you to install a cache plugin (eg. W3 Total Cache or WP Rocket) and optimize the images. That would increase the site performance and page speed score.We didn't pay much a ...
vlabalok
licenseClosed
Housico
Updated September 6, 2018 at 3:36pm
4
Most recent comment from FlexiPress Support:You're very welcome!
CSSYESThemes
breadcrumbsClosed
TransPress
Updated September 5, 2018 at 10:08am
2
Most recent comment from FlexiPress Support:Hi,Please provide us your WP & FTP credentials so we can take a closer look at that.Thanks,
Ninad
fatal error not abl to install themeClosed
DentalPress
Updated August 29, 2018 at 6:54am
6
Most recent comment from FlexiPress Support:Glad to hear that. Happy to assist you anytime.Have a wonderful day,
Luis
Blank Screen after installing themeClosed
DentalPress
Updated August 28, 2018 at 4:24am
6
Most recent comment from FlexiPress Support:Hi Luis,Looks that you have a very old PHP version running on your server (v5.4.45). Please upgrade it to PHP 7 or at least PHP 5.6. That should fix the issue!Thanks,