Public Tickets
Tony
computer and phone not change same time
Housico
Updated 6 days ago
2
Most recent comment from FlexiPress Support:Hi,This most likely is happening due to the cache system your website or host has. When you make changes make sure you purge out the cache so the changes are reflected anywhere.Best regards,
Tony
now iphone first page showing no good
Housico
Updated 2 weeks ago
1
Most recent comment from Tony:hi sir, i try to fix the problem by myself, i active the all housic pluging and update some plugins as well, found the andriod phone now showing ok, but now the iphone first page show a litte m ...
Tony
unsafe website status
Housico
Updated 2 weeks ago
1
Most recent comment from Tony:the brower show: unsafe. how to change to safe status..
Tony
icons missing
Housico
Updated 2 weeks ago
1
Most recent comment from Tony:thans for your support. the website is working . but have some small problem.finally i empty the cache, the andriod phone still cant show the icons well, but the slider now working well,
iphone an ...
Tony
purchase code invalid
Housico
Updated 2 weeks ago
19
Most recent comment from Tony:ok, i submit a new ticket, easy for you
Tony
how can i copy my old website to new website..Closed
Housico
Updated April 20, 2024 at 10:13am
2
Most recent comment from FlexiPress Support:Hi,
Please refer to our answer in ticket #3631663. I'm going to close this ticket now.
Thanks,
Tony
found the installed theme is not full editionClosed
Housico
Updated April 20, 2024 at 10:13am
2
Most recent comment from FlexiPress Support:Hi,
Please refer to our answer in ticket #3631663. I'm going to close this ticket now.
Thanks,
Harm
Contact form linkClosed
Housico
Updated April 1, 2024 at 12:11am
7
Most recent comment from FlexiPress Support:Thank you! We have just added the whole section as in the live demo on your homepage. Please check it and let us know if we may be of any further assistance.Best,
Genny Furley
Demo ContentClosed
Housico
Updated March 13, 2024 at 3:53pm
2
Most recent comment from FlexiPress Support:That's because of a plugin conflict. Please refer to the other ticket for full details.Thanks,
richard684
PURCHASE ITEM CODE INVALIDClosed
Housico
Updated November 21, 2023 at 3:34pm
2
Most recent comment from FlexiPress Support:Hi,Your license has been reset and you can now activate the theme without any issues.
Kind regards,
k2consultantsweb
ID IssueClosed
Housico
Updated September 30, 2023 at 2:01pm
2
Most recent comment from FlexiPress Support:Hi,Our suspicion is that the issue is related to your hosting provider so please contact them. Otherwise, please provide us your WP login details and we will make sure to investigate it more closely.T ...
Angatia
Purchase CodeClosed
Housico
Updated September 22, 2023 at 2:12pm
3
Most recent comment from FlexiPress Support:Hello Angatia,Your license has been reset and you can now activate the theme without any issues. Sorry for any inconveniences caused.
Kind regards,
toom3003
already activatedClosed
Housico
Updated July 2, 2023 at 9:00pm
2
Most recent comment from FlexiPress Support:Hello,We've just reset your license and you should now be able to activate the theme again without any issues.
Warm regards,
andresaldabe1
How to change images in a widgetClosed
Housico
Updated April 20, 2023 at 10:35am
5
Most recent comment from FlexiPress Support:Hi,It looks like you are using a different theme. If not, please submit this as a separate ticket and we will take a closer look at your site.Kind regards,
tomasmanekas
Cannot install theme (Fatal error)Closed
Housico
Updated December 2, 2022 at 1:37pm
2
Most recent comment from FlexiPress Support:Hi Tomas,After you validate your license, before activating the Housico Options shortcode, please make sure to comment or remove line 67 in the options.php file that is located in wp-content/plu ...