Public Tickets
Ian
theme wont installClosed
Housico
Updated July 20, 2024 at 4:25am
3
Most recent comment from FlexiPress Support:Hi,Glad you fixed that. Next time, please make sure to download and upload/install only 'Installable WordPress Files Only' from Themeforest.Best regards,
Ian
my code says in use by another siteClosed
Housico
Updated July 20, 2024 at 4:23am
2
Most recent comment from FlexiPress Support:Hi,Your license has been reset and you can now activate the theme without issues.
Kind regards,
virtualrelieve
Activate to my domainClosed
Housico
Updated June 11, 2024 at 7:33am
7
Most recent comment from FlexiPress Support:You should be able to edit the slider but not activate it. The activation option and getting templates are available only to those who purchase a license from the plugin author.Best regards,
Tony
icons missingClosed
Housico
Updated May 23, 2024 at 1:07pm
2
Most recent comment from FlexiPress Support:The issue has been resolved. The problem was caused by the folder permissions.Best regards,
Tony
unsafe website statusClosed
Housico
Updated May 23, 2024 at 1:06pm
2
Most recent comment from FlexiPress Support:Hi,The issue has been fixed. You entered HTTP:// instead of https:// (https://d.pr/i/p6nrGk).Best regards,
Tony
computer and phone not change same timeClosed
Housico
Updated May 12, 2024 at 2:29pm
2
Most recent comment from FlexiPress Support:Hi,This most likely is happening due to the cache system your website or host has. When you make changes make sure you purge out the cache so the changes are reflected anywhere.Best regards,
Tony
now iphone first page showing no good
Housico
Updated May 5, 2024 at 11:52pm
1
Most recent comment from Tony:hi sir, i try to fix the problem by myself, i active the all housic pluging and update some plugins as well, found the andriod phone now showing ok, but now the iphone first page show a litte m ...
Tony
purchase code invalid
Housico
Updated May 3, 2024 at 12:11am
19
Most recent comment from Tony:ok, i submit a new ticket, easy for you
Tony
how can i copy my old website to new website..Closed
Housico
Updated April 20, 2024 at 10:13am
2
Most recent comment from FlexiPress Support:Hi,
Please refer to our answer in ticket #3631663. I'm going to close this ticket now.
Thanks,
Tony
found the installed theme is not full editionClosed
Housico
Updated April 20, 2024 at 10:13am
2
Most recent comment from FlexiPress Support:Hi,
Please refer to our answer in ticket #3631663. I'm going to close this ticket now.
Thanks,
Harm
Contact form linkClosed
Housico
Updated April 1, 2024 at 12:11am
7
Most recent comment from FlexiPress Support:Thank you! We have just added the whole section as in the live demo on your homepage. Please check it and let us know if we may be of any further assistance.Best,
Genny Furley
Demo ContentClosed
Housico
Updated March 13, 2024 at 3:53pm
2
Most recent comment from FlexiPress Support:That's because of a plugin conflict. Please refer to the other ticket for full details.Thanks,
richard684
PURCHASE ITEM CODE INVALIDClosed
Housico
Updated November 21, 2023 at 3:34pm
2
Most recent comment from FlexiPress Support:Hi,Your license has been reset and you can now activate the theme without any issues.
Kind regards,
k2consultantsweb
ID IssueClosed
Housico
Updated September 30, 2023 at 2:01pm
2
Most recent comment from FlexiPress Support:Hi,Our suspicion is that the issue is related to your hosting provider so please contact them. Otherwise, please provide us your WP login details and we will make sure to investigate it more closely.T ...
Angatia
Purchase CodeClosed
Housico
Updated September 22, 2023 at 2:12pm
3
Most recent comment from FlexiPress Support:Hello Angatia,Your license has been reset and you can now activate the theme without any issues. Sorry for any inconveniences caused.
Kind regards,